FC Client Service Rep
Company: Bank of America
Location: Palmdale
Posted on: April 1, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: This job is responsible for providing a
positive client experience that leads to improved client
satisfaction. Key responsibilities include processing transactions
accurately and efficiently in a challenging environment while
simultaneously introducing products and services that meet the
client needs. Job expectations include ensuring clients are quickly
connected to the appropriate teammate in order to meet the needs
and execute against the Life Priorities Strategy and educating
clients on conducting simple transactions through self-service
technologies. Responsibilities: Executes the bank's risk culture
and strives for operational excellence Drives the client experience
Grows business knowledge and network by partnering with experts in
small business, lending, and investments Required Qualifications:
Enthusiastic, highly motivated self-starter with a strong work
ethic and intense focus on results, acting in the best interest of
the client Collaborates effectively to get things done, building
and nurturing strong relationships Displays passion, commitment and
drive to deliver an experience that improves our clients' financial
lives Communicates effectively, confidently and is comfortable
engaging all clients Ability to learn and adapt to new information
and technology platforms Will follow established processes and
guidelines in daily activities to do what is right for clients and
the bank, adhering to all applicable laws and regulations
Comfortable asking clients about their financial goals and
introducing services and products that will meet their needs; basic
product information is needed, as well as the ability to engage and
transition to a teammate with the expertise on requests for
detailed product related information (such as pricing, terms and
conditions)? Minimum six months of client service experience in
financial services, retail sales or another results-driven
environment Minimum of six months experience offering solutions and
services based on the client's needs In lieu of six months of
client service experience, has previously completed the Bank of
America financial center internship program Flexible to work
weekends and/or extended hours as needed Desired Qualifications:
Experience in financial services and knowledge of financial
services industry, products and solutions Six months of cash
handling experience Experience working in an environment with
individual and team goals where goals were routinely met or
exceeded Skills: Active Listening Adaptability Attention to Detail
Collaboration Customer and Client Focus Client Experience Branding
Client Solutions Advisory Conflict Management Referral
Identification Relationship Building Account Management Business
Acumen Business Development Critical Thinking Emotional
Intelligence Minimum Education Requirement: High School Diploma /
GED / Secondary School or equivalent Shift: 1st shift (United
States of America) Hours Per Week: 40 Pay Transparency details US -
CA - Palmdale - 839 E Palmdale Blvd - PALMDALE BC (CA0115) Pay and
benefits information Pay range $25.00 - $25.83 hourly pay, offers
to be determined based on experience, education and skill set.
Predictable pay This role is compensated with a base salary and is
not incentive eligible. Benefits This role is currently benefits
eligible. We provide industry-leading benefits, access to paid time
off, resources and support to our employees so they can make a
genuine impact and contribute to the sustainable growth of our
business and the communities we serve.
Keywords: Bank of America, Long Beach , FC Client Service Rep, Accounting, Auditing , Palmdale, California
