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Company: Icon Information Consultants
Location: Long Beach
Posted on: March 14, 2023

Job Description:

Job Title: Receptionist
Pay Rate: 17/hr (Weekly Pay + Benefits)
Location: Long Beach, CA (100% On-site)
Schedule: 8:00 to 5:00 pm M-F

Job Description:

  • Answers telephone
  • Screens and directs calls with enough detail as to eliminate additional interaction with message receiver.
  • Attend to visitors and deal with inquiries on the phone and face to face.
  • Register patients, retrieve medical records as needed for hospital follow-up.
  • Confirm patient appointments
  • Checking in/out all patients, task messages from/to staff and physicians
  • Schedule all patient appointments (hospital and office follow-ups)
  • Collect co-payments and process all payments.
  • Check incoming and outgoing mail
  • Check and clear incoming faxes
  • Verify insurance eligibility as needed.
  • Complete all physician orders
  • Schedule all test and diagnostic studies ordered.
  • Obtain authorizations as needed and link authorizations to visits, tests or procedures.
  • Verify and document any changes to patient demographics, update insurances at each visit.
  • Responsible for all monies collected and closing out cash drawer each day.
  • Responsible for rounding on waiting room to ensure patients area comfortable and have not been overlooked for check in or check out.
  • Contacts patients who have missed their appointment and reschedules them.
  • Greet visitors entering the department, take and record any required documentation, and collaborate with clinical staff to attend to patient and/or family needs.
  • Registering of new patients may include using FormFast to send new patient packets, ensuring all forms have been completed and signed, face ID photo has been taken and uploaded to EPIC and forms have been forwarded to the appropriate person.

    Minimum Qualifications & Experience:

    • 1-2 years experience in reception, administrative, office work. Bilingual english/spanish.

      Minimum Education:

      • High School diploma or equivalent

        Additional Details:

        • Knowledge of PC based software applications (e.g. Word for Windows, Excel, etc.).
        • Type 35+ wpm required.
        • Light physical effort, mostly sedentary work
        • Performs other related duties as assigned or requested.

Keywords: Icon Information Consultants, Long Beach , Receptionist, Administration, Clerical , Long Beach, California

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