Join the Heart of our Hospital: Veterinary Receptionist Wanted!

Company: Valley Center Veterinary Clinic
Location: Valley Center
Posted on: February 18, 2026

Job Description:

Job Description Job Description Salary: $20-$22/hr DOE Job description Company Overview Valley Center Veterinary Clinic is an AAHA-Accredited small animal practice located in Valley Center, California. Were not just a clinic, we are a compassionate, tight-knit team dedicated to providing exceptional client service and high-quality medical and surgical care for dogs and cats at affordable rates. Summary This role isnt just about answering phones, its about being the voice and face of our hospital. You will be the first point of contact for our clients, setting the tone for compassionate, high-quality service. Whether its greeting wagging tails at the front desk or guiding pet parents through appointment scheduling or payment options, you'll be the friendly bridge between our clients and our veterinary team. Responsibilities Welcome clients with warmth and empathy (pets too!) Keep things running smoothly with organized documentation and payments Handle check-ins and check-outs with care and efficiency Master multi-channel communication: phones, emails, textsoh my! Manage appointment scheduling and keep our calendar humming Assist with prescription refills and relay important updates to clients Support our techs, doctors, and managers with daily operations Educate clients about services offered, pet care, and preventive health measures Ensure timely communication between clients and our veterinarians Requirements High school diploma or equivalent 1 year of customer service experience preferred Tech-savvy with strong typing, emailing, and phone skills Ability to stay cool under pressure and juggle multiple tasks Reliable, kind, team-oriented, ready to pitch in and open to feedback A hospitality approach to client service with a compassionate attitude towards pets and their humans Knowledge of basic animal care practices and veterinary terminology is a plus. Must be able to lift up to 40 lbs and stay on your feet when needed Bonus points if you speak Spanish or have veterinary experience Perks Health, dental, and vision insurance 401(k) with employer match Continuing Education and professional development support Generous employee discount on pet care Paid vacation and holidays Employee Assistance Program Referral Program A supportive, welcoming team that encourages collaboration & engagement Snacks! If you're ready to turn your love for animals and people into a rewarding career, wed love to meet you! Whether you're a seasoned vet receptionist or new to the animal care world, bring your smile, your energy, and your dedicationwell take care of the rest. Apply today and help us make tails wag, one client at a time. Job Type: Full-time Pay: $20.00 - $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Day shift No nights Rotating weekends Shift availability: Day Shift (Required) Ability to Commute: Valley Center, CA 92082 (Required) Work Location: In person

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