Customer Engineer (Mid-Level, Senior)
Location: Long Beach
Posted on: November 18, 2022
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During the last 100 years, humans went from walking on Earth to
walking on the moon. With each decade, aviation technology crossed
another frontier and the world was changed. From the depths of the
ocean, to Mars and beyond, Boeing is inspiring the next century of
explorers. Our engineers work on cutting-edge aerospace technology.
We are a team of fast-paced and eager engineers; skilled scientists
and thinkers; bold innovators willing to push boundaries. Join us,
and be part of the team that will change the future of aerospace as
we now know it.
The Southern California Global Design Center is currently seeking
mid-level & senior Customer Engineers (Level 3 & 4) to join Boeing
Global Services - Engineering Maintenance and Modifications team in
Long Beach, California.
Customer Engineers evaluate customer operational needs to define
and coordinate systems performance requirements, and assure
compatibility of all physical, functional and program interfaces.
They develop the planning, organization, implementation and
monitoring of customer requirements and resolve cross-functional
technical issues on a wide variety of commercial aircrafts -
everything from McDonnell Douglas MD series airplanes to the latest
Boeing 777X aircraft.
Come be part of a diverse multi-disciplined team of Engineers,
operating in an agile environment, using the latest tools and
methodologies. Develop your technical acumen as well as your
leadership skills at a company with huge potential for long-term
career growth. At Boeing, we are all innovators on a mission to
connect, protect, explore and inspire.
- Understand and manage technical configuration requirements for
Boeing Global Services-Commercial Modifications
- Work with Business units (Avionics, Airplane Performance &
Safety, Interiors, Connectivity) to ensure the Customers' technical
requirements are understood and also represent the Business Units
interests with BGS Sales, BCA Airplane Programs, and the
- The Customer Engineer Role is primarily focused on technical
configuration requirements during Phase I (capturing the
- Monitor Phase II project efforts through the Phase II Program
Managers to help ensure Customer satisfaction and provide awareness
to the Sales teams of any Customer sensitive issues
- Applies an interdisciplinary, collaborative approach to plan,
design, develop and verify a lifecycle balanced system of systems
and system solutions
- Evaluates customers and /operational needs to define and
coordinate system performance requirements, integrate technical
parameters and assure compatibility of all physical, functional and
- Performs various analyses to optimize total system of systems
and/or system architecture
- Performs analysis for affordability, safety, reliability,
maintainability, testability, human systems integration,
survivability, vulnerability, susceptibility, system security,
regulatory, certification, product assurance and other specialties
quality factors into a preferred configuration to ensure mission
- Develops the planning, organization, implementation and
monitoring of requirements management processes, tools, risk,
issues, opportunity management and technology readiness assessment
- Resolves cross-functional technical issues
This position must meet Export Control compliance requirements,
therefore a "US Person" as defined by 22 C.F.R. - 120.15 is
required. "US Person" includes US Citizen, lawful permanent
resident, refugee, or asylee.
Basic Qualifications (Required Skill/Experience):
- Bachelor, Master or Doctorate of Science degree from an
accredited course of study, in engineering, computer science,
mathematics, physics or chemistry.
- 3 or more years of related work experience in Aviation
(Engineering & Maintenance functions).
- Must be able to travel both domestically and internationally.
(Occasional travel (10%) may be required in support of the program
- Experience in a customer-facing role.
Preferred Skills / Qualifications
We work with a diverse set of technologies, but most of all we
value engineers who are eager to learn new ways to deliver value to
- 5 or more years of Engineering experience on BCA, BDS or
- Excellent verbal and written communication skills, including
the ability to communicate to all levels of individuals
- Makes customers and their needs a primary focus of one's
- Aircraft Certification:
- Knowledge of the processes and procedures for certification of
aircraft, including Federal Aviation Authority [FAA] and foreign
regulatory agency (e.g., JAA) requirements
- Knowledge of airworthiness standards related to transport
aircraft (e.g., FAR part 25)
- Knowledge of aircraft performance in various
situations/conditions. Ability to assess type design data for
- Knowledge of Boeing and Competitor airplane models and their
basic dimensional and performance characteristics and the
application of these models to the worldwide market
- Knowledge of one or more airplane systems (e.g. Airframe,
Avionics, Components, Power plant, Structures, Interiors).
- Experience with BCA productions systems and BGS modifications
Level 3: Bachelor's degree and typically 5 or more years'
experience in an engineering classification or a Master's degree
with typically 3 or more years' experience in an engineering
classification or a PhD degree with experience in an engineering
classification. Bachelor, Master or Doctorate of Science degree
from an accredited course of study, in engineering, computer
science, mathematics, physics or chemistry. ABET is the preferred,
although not required, accreditation standard.
Level 4: Bachelor's degree and typically 9 or more years'
experience in an engineering classification or a Master's degree
with typically 7 or more years' experience in an engineering
classification or a PhD degree with typically 4 or more years'
experience in an engineering classification. Bachelor, Master or
Doctorate of Science degree from an accredited course of study, in
engineering or computer science. ABET is the preferred, although
not required, accreditation standard.
This position offers relocation based on candidate eligibility
This position is for 1st shift
Drug Free Workplace:
Boeingis a Drug Free Workplace where post offer applicants and
employees are subject to testing for marijuana, cocaine, opioids,
amphetamines, PCP, and alcohol when criteria is met as outlined in
Diversity & Inclusion Commitment:
At Boeing, diversity, equity, and inclusion are enduring company
values. We strive to live these values every day not only because
it's the right thing to do, but because our success depends on it.
The company's commitment to diversity and inclusion means providing
a work environment for all employees that is welcoming, respectful
and equitable, with opportunities for personal and professional
At Boeing, we strive to deliver a Total Rewards package that will
attract, engage and retain the top talent. Elements of the Total
Rewards package include competitive base pay and variable
The Boeing Company also provides eligible employees with an
opportunity to enroll in a variety of benefit programs, generally
including health insurance, flexible spending accounts, health
savings accounts, retirement savings plans, life and disability
insurance programs, and a number of programs that provide for both
paid and unpaid time away from work.
The specific programs and options available to any given employee
may vary depending on eligibility factors such as geographic
location, date of hire, and the applicability of collective
Please note that the salary information shown below is a general
guideline only. Salaries are based upon candidate experience and
qualifications, as well as market and business considerations.
Summary pay range Mid-level (level 3): $104,550 - $141,450
Summary pay range Senior (level 4): $128,350 - $173,650
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are
made without regard to race, color, religion, national origin,
gender, sexual orientation, gender identity, age, physical or
mental disability, genetic factors, military/veteran status or
other characteristics protected by law.
Keywords: Boeing, Long Beach , Customer Engineer (Mid-Level, Senior), Engineering , Long Beach, California
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