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Director IT, TOS & Business System

Company: International Transportation Service, LLC
Location: Long Beach
Posted on: June 18, 2022

Job Description:

Director IT, TOS & Business system -is responsible for management & direction of maintaining critical Terminal Operation System (TOS) and its business critical integrating operational enterprise systems at ITS Long Beach container handling facility. This position reports into the department of Information Systems (ISD) at ITS Long Beach.Successful candidate is responsible of oversight, management, and ownership of terminalTOS, operational IT business system and of local & offsite teams maintaining and implementing such systems. You are results-driven and have strong architecture, management and service excellence skills and a deep understanding of terminal technologies including NAVIS, ABB, Kalmar, and other 3rd party terminal solution providers.You will manage IT team & 3rd party vendor teams handling TOS and will oversee new IT systems implementations at ITS. You have strong analysis, evaluation, and management skills required in management of industrial IT systems, inclusive of container terminal and/or similar industrial environments.Successful candidate will blend technical and business competence with expertise in the integration and of operational technology stack in a marine container terminal environment. Will manage the team, contribute to cost efficiencies, prepare, participate, and provide terminal systems roadmap and maintain accountability and efficiency of IT systems investment.PRINCIPAL ACCOUNTABILITIES:

  • Handling and management of terminal TOS and business systems area, systems area team in alignment with ISD objective and strategy (long and short term).
  • Work with business leaders and end-users to identify implementation and improvement opportunities and ensure that operational areas utilize information systems to effectively improve work efficiency.
  • Guide the local team, evaluate, and prioritize implementation changes in terminalTOS and IT business system. Manage change control process.
    • Provide oversight and identify SLAs to support successful use, improvement, and modernization of terminal operational systems. Manage efficiency through improved production, better cost ownership.
    • Oversee negotiation and administration of 3rd party vendors, outsourcing, and consultant contracts and service agreements. Provide competence and ownership in creating and running tenders and making specifications for modernizing system services and future implementations.
    • Identify and grow local area team to prepare for internal succession for the incumbent's position and other lower key positions in the department within the frame of employment.
    • Actively look for opportunities to plug the gaps by serving across many roles and functions to continually drive the use of system and integrations with a sense of urgency (e.g., training, technical writing, demos, betas, pilots, etc.)
    • Support ITS commitment to implement and maintain standard work system which includes ISO and OSHA standards for operating the marine container handling facility.
    • Maintain working and professional relationship with labor union, other department managers and team. Discuss and resolves any job issues with terminal staff and/or officials and represent the interest of the company.CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCENecessary to perform the requirements of the position:
      • Bachelor's degree in a related field, plus a minimum of 8+ years' experience in marine terminals or industrial IT operation systems, enterprise applications and technology operations.
      • Proficiency in the following suite of technologies to: hold conversations with experts, evaluate 3rd party solutions, identify actions in meetings, and articulate meaningful updates to stakeholders using the appropriate technology terminology.
      • NAVIS SPARCS N4 and/or other Terminal Operation system(s).
      • Terminal Auto-gate and Gate operation system
      • Crane OCR systems
      • Machine and CHE handoff and dispatch automation applications
      • EDI & 3rd part data exchange applications.
      • Mobile and embedded application technology systems.
      • 3rd part tools and externally hosted enterprise business use systems.
      • Strong management oversight, team building, motivating and decision-making skills to influence workforce to achieve operation goals. Is receptive to innovative idea and suggestions, think strategically about the long-term and has a vision.
      • Guide, coordinate and supervise local and 3rd party IT programming and support team to provide direction, guidance, and accountability. Assist in building relationships with software and technology vendors and creating cost-efficient contracts.
      • Strong verbal/written communication skills to effectively communicate with individuals and departments at all levels. Excellent conflict resolution and problem- solving skills, strong cultural awareness.PHYSICAL DEMANDS:The physical demands and work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential function of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.General office setting, typically the employee may sit comfortably to perform the work, usually at the computer terminal - with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books or packages of up to 45 pounds. Should be able to hear and speak clearly using the phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. May need to travel across the US & Canada and occasionally overseas.Ability to drive a vehicle and maintain a valid California driver's license. Should have availability and flexibility to be available off work hours - on need basis.NATURE AND SCOPE:
        • This position directly reports into ISD VP/Head at ITS Long Beach.
        • The functional operating line is director of ISD.
        • Geographical scope: Long Beach, CAAUTHORITY AND REPRESENTATION:
          • Position authorities: As per organization authority matrixPHYSICAL DEMANDS:
            --- Ability to work overtime; weekends, holidays and nights, as necessary.
            --- Ability to drive a vehicle and maintain a valid California driver's license.
            --- Ability to climb stairs and traversing uneven surfaces.
            --- Ability to sit for long periods of time.
            --- Ability to bend, reach, pull, push and lift up to 45 pounds.
            --- Verbal and hearing skills sufficient to understand English and work safely
            --- Some travel may be required.This description should not be construed as a detailed job description of all work requirements of the job nor shall be it construed as giving exclusive responsibility for every function described. The company reserves the right to make changes to this description at anytime, without advance notice. EEO/M-F/ADA

Keywords: International Transportation Service, LLC, Long Beach , Director IT, TOS & Business System, Executive , Long Beach, California

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