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Food Service - Kitchen Manager

Company: Lazy Acres
Location: Long Beach
Posted on: November 26, 2022

Job Description:

Who Is Lazy Acres Natural Market?

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition, to functional supplements and body care, we are here to support you in mind, body and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips with our community; and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We're committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We're always on the lookout for people inspired by health, wellness, and eating clean and strive for excellent customer service. Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Ingredients You'll Bring to the Table

You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Kitchen Manager

Departments: Food Service

Reports To: Food Service Manager


As a key leader of our Food Service Department, the Kitchen Manager is fundamentally focused on product quality, presentation, food safety, and the overall success of the Food Service Department. He or she is also responsible for assisting the Food Service Manager with product management, gross margin, labor, general expense control, and profitability as it relates to production responsibilities. The Kitchen Manager will assist with the training and education of employees in the areas of product knowledge, recipe compliance, product management, food safety, quality control, sanitation, and the overall organization of the Food Service Department.

Essential Duties and Responsibilities

Include the following (other duties may be assigned):

  • Ensures proficiency in production tasks; consistently achieves all food preparation guidelines, including full compliance with established recipe program; ensures prepared food consistency, quality, freshness, and portion control .
  • Participates in determining order quantities, effective ordering of all products for the production kitchen; maintaining product inventory at "par" levels.
  • Assesses product quality and provides timely feedback to staff and management. Additionally, will integrate new and seasonal items as necessary into the product selection process.
  • Follows established guidelines to manage and process all miss-picks, damaged goods and credits.
  • Ensures all outdated products are pulled, recorded, and discarded on a daily basis.
  • Controls inventory for back of the house Food Service operation.
  • Ensures proper portioning procedures are followed at all times.
  • Actively works with Meat, Seafood and Produce Managers to reduce shrink and create menu items.
  • Oversees the production of back of the house products in the Deli, and Catering departments.
  • Maintaining effective communication between all food production areas within the kitchen.
  • Maintains sales floor, back room, cooler and freezer in a safe, clean, and organized manner; helps breakdown and store products received.
  • Contributes to a productive, enjoyable work environment; fosters working relationships that promote positive team morale.
  • Uses and requires employees to use equipment correctly; demonstrates comprehensive knowledge of all equipment in Food Service.
  • Consistently presents a professional personal image, including impeccable execution of the company's dress and appearance standards.
  • Ability to multi-task, manages time wisely, and maintains a "sense of urgency".
  • Responsible for all policies and practices related to food safety, sanitation, price integrity, and other functional duties within the department.
  • Informs appropriate management members throughout the store to improve, maintain or solve any issues as they arise, general or personnel.
  • In conjunction with the Food Service Manager:
  • Works to maintain and manage stocking standards, verify that items received from vendors meet company guidelines.
  • Verifies invoice billing and communicates discrepancies to the Food Service Manager.
  • Ensure that signing is posted for all products, and that they are properly labeled.
  • Determine daily projects and activities of production employees; ensures daily tasks and assignments are accomplished correctly and in a timely manner.
  • Effectively organize and manages all production and cleaning schedules.
      • Manages costs by controlling shrink and theft.
        Supervisory Responsibilities

        The Kitchen Manager manages back of the house production employees within the Food Service Departments, which include the Deli, Caf , & Catering Departments. He or she carries out supervisory responsibilities in accordance with Bristol Farms/Lazy Acres Market policies and all applicable laws. Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

        Customer Service Skills

        The Kitchen Manager is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Kitchen Managers are expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace. Effectively follows through with customers, including item requests, questions, and concerns.

        Education and/or Experience

        High School diploma or general education degree (GED); must have experience and background in the culinary field or other food service industries, which includes but not limited to hotels, country clubs, gourmet markets, food production facilities, or restaurants. One year certificate from college or technical school and minimum two-years work related experience; or equivalent combination of education and experience. Must be "Serve Safe" certified.

        Language Skills

        Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or employees of Bristol Farms/Lazy Acres Market.

        Mathematical Skills

        Ability to calculate figures and amounts such as discounts, proportions, and percentages. Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.

        Reasoning Ability

        Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts in such a manner to create a win-win situation. Ability to analyze a variety of situations, think through to a solution and implement the solution.

        Knowledge of English

        This is a customer service driven position. The candidate must have the ability to speak, read and understand English. Ability to speak and understand the Spanish language is a plus.

        Physical Demands

        While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.

        Work Environment

        While performing the duties of this job, the Employee regularly works near moving mechanical parts. The employee is occasionally exposed to extreme heat and/or cold, to electrical shock, and to risk of burn. The noise level in the work environment is usually moderate & occasionally loud.

        Why You'll Love Working at Lazy Acres Natural Market
        • Amazing earning potential, paid weekly!
        • A values-based culture that will engage and empower your growth and development
        • A strong training program that will build your restaurant and guest service skills
        • Opportunity for growth within our family of brands
        • Benefits available - Including medical, dental, vision, and 401K
        • Numerous scholarship opportunities available to full & part time team members
        • 20% discount at all Bristol Farms and Lazy Acres locations
        • $60 credit to Shoes for Crews every 6 months of employment

          #TAL2 Associated topics: assistant general manager, bakery manager, day shift manager, grocery store manager, night manager, partner, restaurant general manager, restaurant manager, restaurant operations, service manager

Keywords: Lazy Acres, Long Beach , Food Service - Kitchen Manager, Executive , Long Beach, California

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