Case Manager Onsite Property Resident Services Coo

Company: Mental Health America of Los Angeles
Location: Long Beach
Posted on: January 20, 2023

Job Description:

Job DescriptionMental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century. At various programs throughout Long Beach and the Antelope Valley, MHALA works to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA also works to ensure that employees at all of our locations are just as cared for as our members. Our organization is led by a strong and diverse team that values communication, collaboration, and a healthy work/life balance. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek that provides the flexibility for that to happen. MHALA also promotes a team-oriented culture that offers tremendous opportunities for growth, both within the organization and across our programs. We are proud to offer a competitive salary and full benefits package, an employee assistance program, and generous paid time off. Summary: Serves as on-site support for housing case management services and for residents at the Beacon Place property.Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The Agency will consider individuals with a criminal history.

• Participate in regular, joint meetings of direct service staff (Property Manager, Case Managers,) on an ongoing basis
• Develop, implement and explain a comprehensive orientation (including behavior, condition of lease/building rules) that explains roles and responsibilities of Property Management and PSC/RSC for new residents of Beacon Place
• Maintain day to day residents' and building logistics
• Be present and available on-site for residents and building maintenance
• Create and maintain annual housing documents and updates
• Coordinate with City of Long Beach Department of Veteran Affairs and Housing Authority for the entire building
• Maintain a separate electronic chart on each participant which includes: service plan focused on maintaining housing and the development of community supports, mental health provider contact information, documentation, progress notes and any other information pertinent to the member's residency within 24 hours
• Be knowledgeable of community services and supports including, but not limited to health care, childcare, alcohol and other substance abuse treatment, education and employment services, self-help groups and any other local community resource
• Coordinates with tenants as needed linkage to these supports that are essential for achieving and maintaining independent living, if not otherwise provided through the primary service provider
• Conduct ongoing assessments/evaluations to monitor progress and provide appropriate interventions as needed, including coordination with the Personal Service Coordinator or other mental health service provider
• Create, update and maintain the tenant's service plan annually for all units
• Act as a liaison among the property management company, the tenant and the primary mental health provider, housing authority, Veterans Affairs, substance abuse provider, primary care physician and other service providers to facilitate the communication of concerns that could jeopardize the tenant's residency
• Provide life skills training which includes, but is not limited to, integration in the community, housekeeping, and being a good neighbor
• Required to enter notes into the Electronic Health Record within 24 business hour period
• Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements including but not limited to recovery plans, progress notes, assessments, and outcome measurements Position requirements:
  • High school diploma or GED required
  • Minimum one year of experience providing psychosocial rehab related services to a disabled population
  • Bachelor degree in a human service or related field preferred
  • Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
  • Demonstrate knowledge of community and housing resources
  • Must function well in a team-oriented approach to member services
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Flexible work schedule to include some evenings or weekends, and on call cell phone services
  • COVID-19 vaccination is required for this position. Accommodations will be considered with proof of a legal exemption.

Keywords: Mental Health America of Los Angeles, Long Beach , Case Manager Onsite Property Resident Services Coo, Executive , Long Beach, California