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Chief of Staff - Administrator for the Office of the CEO

Company: Page Mechanical Group, Inc.
Location: Burbank
Posted on: May 23, 2025

Job Description:

Job Summary:
The Chief of Staff to the CEO supports the CEO in the day-to-day operations of the credit union, helping to coordinate key initiatives and ensure smooth communication across departments. This role involves assisting with important projects, facilitating decision-making, and providing both strategic and administrative support to the CEO. The Chief of Staff helps streamline workflows, ensures alignment with organizational goals, and acts as a key point of contact within the CEO's office. This is an in-office position based in the Burbank corporate office. While reporting directly to the CEO, the role does not hold a C-Suite or executive title.

Key Responsibilities:

  • Operational Efficiency:
    • Ensure that the CEO's office operates smoothly by managing and prioritizing daily activities, scheduling, and communication flow.
    • Optimize internal processes to increase efficiency and effectiveness across departments, particularly those that directly report to the CEO.
    • Facilitate cross-departmental collaboration and ensure operational activities are aligned with organizational goals.
    • Organize and manage executive meetings, including preparing agendas, gathering relevant materials, and following up on action items. Improve and streamline organizational processes, identifying inefficiencies and recommending solutions.
    • Team Coordination:
      • Act as the primary liaison between the CEO and other senior executives, ensuring effective communication, alignment, and coordination of priorities.
      • Providesupport for the leadership team, helping them manage their tasks and departmental goals.
      • Build relationships with key stakeholders, including board members, clients, partners, and employees.
      • Project Management:
        • Ensure strategic projects are on track, within scope, and aligned with the credit union's goals, providing regular updates to the CEO.
        • Identify potential risks, propose solutions, and mitigate issues that arise during the implementation of key projects.
        • Board & Executive Communication:
          • Support the CEO in preparing for board meetings, including the development of materials such as agendas, presentations, and reports.
          • Act as a communication bridge between the CEO and board members, ensuring that priorities and decisions are well-understood and executed.
          • Coordinate follow-up on action items and strategic initiatives resulting from board meetings and executive discussions.
          • Internal and External Relations:
            • Serve as a trusted representative of the CEO with internal and external stakeholders, partners, regulators, and community organizations.
            • Build and maintain strong relationships across departments, external partners, and key stakeholders to foster a collaborative and productive environment.
            • Handle sensitive information and provide the CEO with timely updates regarding issues affecting the Credit Union.
            • Strategic Planning and Execution:
              • Collaborate with the CEO to implement the credit union's long-term strategic plan and ensure alignment across all organizational levels.
              • Assist in formulating, tracking, and communicating the credit union's strategic initiatives, goals, and performance metrics.
              • Assists with execution of high-priority projects that directly support the CEO's vision and the credit union's mission.
              • Special Projects and Initiatives:
                • Lead and manage special projects or initiatives as directed by the CEO, ensuring that they are executed effectively and within timelines.
                • Provide support in key areas such as mergers and acquisitions, new product rollouts, or community engagement efforts.
                • Administrative Support:
                  • Manage the CEO's calendar, schedule meetings, and organize travel arrangements as needed, ensuring time is efficiently allocated to high-priority activities.
                  • Ensure the CEO is fully prepared for meetings, providing relevant materials, reports, and background information ahead of time.
                  • Maintain confidentiality and discretion in managing sensitive and confidential information.
                  • Draft and distribute statistical reports, analysis, and exhibits to company stakeholders and, where required, to regulatory and government agencies.Qualifications & Skills
                    • Education:
                      • HS Diploma
                      • Bachelor's degree in business administration, management, or a related field, preferred.
                      • Experience: 3+ years of experience in an executive-level support role, project management, or business operations. Previous experience as an executive assistant, operations manager, or in a leadership role is highly desirable. Experience in the credit union or financial services sector is strongly preferred, with a deep understanding of the regulatory environment and industry trends. Demonstrated experience working with or supporting C-suite executives, particularly the CEO or other senior leaders.
                      • Skills:
                        • Strong organizational and multitasking abilities.
                        • High attention to detail.
                        • Excellent verbal and written communication skills.
                        • Sense of urgency, ability to manage competing priorities in a fast-paced environment.
                        • Strong problem-solving and analytical skills, with the ability to resolve complex issues and manage conflicts effectively.
                        • Exceptional organizational and time management skills, with a strong ability to prioritize and manage competing demands.
                        • High level of integrity and confidentiality.
                        • Proficiency in office software (e.g., Microsoft Office, Google Suite, project management tools).
                        • Competencies:
                          • Proactive: Self-starter who anticipates needs and takes initiative to address them before they arise.
                          • Adaptable: Comfortable in a dynamic, ever-changing work environment with the ability to adapt and pivot quickly.
                          • Relationship Builder: Ability to build strong relationships across all levels of the organization.
                          • Proactive: Ability to anticipate the CEO's needs and act with foresight to address them before they arise.
                          • Relationship-Oriented: Strong interpersonal skills to foster collaboration and trust with both internal and external stakeholders.
                          • Results-Driven: Focused on achieving organizational goals and ensuring that initiatives are executed successfully.
                          • Strategic Thinker: Ability to think critically and strategically to support the organization's vision and goals.
                          • Discreet and Confidential: A high level of professionalism and discretion in handling sensitive or confidential matters.Working Conditions:
                            Full-time position with flexibility as needed, depending on the CEO's schedule and organizational needs.
                            Occasional travel may be required for meetings or conferences.



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Keywords: Page Mechanical Group, Inc., Long Beach , Chief of Staff - Administrator for the Office of the CEO, Executive , Burbank, California

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