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Company: Argus Management
Location: Long Beach
Posted on: January 16, 2022

Job Description:

Job Description Front Office: 1. Welcome patients as they contact the office personally or by telephone, and explain the services available, payment categories, and billing procedures. 2. Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. 3. Register all patients per registration protocols and collect all documentation. 4. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. 5. Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue receipt when monies are collected. 6. Review referral requests for completeness/accuracy and schedule any follow-up appointment as indicated. 7. Work closely with Medical and Nursing staff to ensure smooth patient flow and cut down on waiting time. Back Office: 1. Room patients, obtain vitals, patient history and reason for seeking care. 2. Follow prescription refill procedures. 3. Maintain patient records confidentially. 4. Record patient charges and lab charges for billing department. 5. Assist the provider with patient education pertaining to their ongoing health care Additional Responsibilities: 1. Maintain work area, exam rooms, supplies, medications and immunizations. 2. Clean and sterilize medical instruments. 3. Perform basic triage per specific office protocol procedures. 4. Establish and maintain effective working relationships with physicians, staff and management. 5. Ability and willingness to treat all patients with the utmost kindness and consideration 6. Friendly personality with the desire to work with the public. 7. Performing other duties as assigned. QUALIFICATIONS: Education: ---High school diploma or equivalent. ---Completion of an accredited medical assistant program. Certification/Licensure: ---CPR certification. Experience: ---Minimum two to three years of recent front and back office experience in an Internal Medicine or Family Practice Office Skills: ---Medical terminology. ---Strong organizational and interpersonal skills. ---Knowledge of EMR (CareTracker a plus) and ICD 10 coding procedures. ---Knowledge of medications and injection procedures. ---Bi-lingual in Spanish is required. Other Requirements: ---Maintain current CPR. ---Ability to communicate effectively in the English language in person, by phone and in writing. ---Requires adherence to all policies and procedures, including but no limited to standards for safety, attendance, punctuality and personal appearance.

Keywords: Argus Management, Long Beach , MEDICAL ASSISTANT, Healthcare , Long Beach, California

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