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Customer Service Associate

Company: Kaman Industrial Technologies
Location: Long Beach
Posted on: November 22, 2021

Job Description:

Overview We have an exciting opportunity for a driven Customer Service Associate in Long Beach, CA to join our team. Kaman Industrial Technologies, a platform of Kaman Distribution Group, is a leading provider of industrial products and solutions. We are proud to be a one source network for customers in various industries including food and beverage, power generation, and waste management. With over 150 locations across the United States and four million products and services, our people are the foundation of our success. We recognize that the ability to sustain our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow. Essential Duties and Responsibilities * Receive incoming materials and products. Verify received packages with freight records. Assemble orders and pack items for shipment in an accurate and timely manner. Convey orders to shipping area. * Assist in physical inventory by counting or recording material. * Suggest alternate products based on cost, availability or specifications. * Monitor scheduled shipment dates to ensure timely delivery, expedite as needed and communicate variances to customer. * Adhere to the phone system protocol * Maintain proficiency in using Microsoft Office Suite, KIS and other common office equipment and software. * Demonstrate good keyboard skills * Accurately process customer transactions such as orders, quotes or returns. * Manage time effectively, meet personal goals and work effectively with other members of the team. Qualifications Education * A minimum of HS Diploma, GED or equivalent work experience. AS Degree in a Technical discipline preferred Experience: * Mechanical and mathematical aptitude required. Knowledge of the distribution industry and KIT products preferred.A valid driver's license may be required. Kaman Distribution Group, a division of Kaman Corporation, is comprised of three business platforms: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis and motor management. Offering products and solutions from more than 250 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KIT #KDG Benefits and Company Overview Our comprehensive compensation package and benefit program includes: * Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts * Company matching 401(k) with a great vesting schedule * Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time * 100% tax-free tuition reimbursement Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI

Keywords: Kaman Industrial Technologies, Long Beach , Customer Service Associate, Hospitality & Tourism , Long Beach, California

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