Customer Service and Marketing Associate

Company: Astrice
Location: Long Beach
Posted on: January 13, 2022

Job Description:

Our firm specializes in bringing to life our clients' products and services. As a direct result of our creative marketing strategies, our client is experiencing accelerated growth in brand popularity and increasing demand for their products and services. We are looking to hire a fun and outgoing entry-level customer service and marketing associate to increase our efforts. The entry-level customer service and marketing associate will work heavily with the consumer. Successful associates will be goal and results-driven, friendly and outgoing, capable of learning products and benefits, and comfortable with consumer interaction, sales, and ongoing training. Desirable Skills for Success: Great attitude at all times. Enjoyable to work with and happy to help nature. Good time management and organizational skills Excellent customer service and communication skills A high-performing work ethic, student mentality, and team player attitude. You do not need an Associate's or Bachelor's Degree. However, leadership experience on a sports team, college academic club, or professional platform is preferred. Job Requirements:Day to Day Responsibilities of the Customer Service and Marketing Associate: Engage the consumer, answering their questions and meeting their needs. Communicate brand benefits and services Negotiate sales and address consumer objections Create purchase orders and new customer accounts Manage the end of the sales cycle for the client. Attending to account management until the customer has been onboarded. Work with the customer service manager to ensure proper customer service be being delivered Handle all account questions and concerns. Maintaining attention to detail on all accounts. Provide knowledgeable feedback to customers when asked about available products and services Participate in ongoing training and development

Keywords: Astrice, Long Beach , Customer Service and Marketing Associate, Hospitality & Tourism , Long Beach, California