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Sr. Director, UX

Company: Zwift
Location: Long Beach
Posted on: September 12, 2020

Job Description:

We are seeking a Senior Director, UX to design the user experience across Zwift. The ideal candidate for this role has a passion to understand complex systems, user behavior and motivations and translating them into best in class user experiences that are cohesive across hardware and software. You are a design leader with a track record of building best in class products. You have lead teams to deliver products on time and of the highest quality.

This role will work collaboratively with hardware, game design, engineering, analytics, product management and program management to deliver gamified and immersive experiences. You will be a critical member of the product development team.

If this is you, come join our team!

Zwift is the fitness company born from gaming, and we’re on a mission to make more people, more active, more often. The Zwift platform delivers an at-home training game experience that connects cyclists and runners in over 195 countries and counting! Launched from the sunny sands of Long Beach, California in 2014, we’ve grown to over 300 (and counting!) Watopians - that’s what we call our employees - and we have people in New York, Tokyo, Australia, Rio de Janeiro, and London. Together, we are disrupting the fitness industry!

If you’re looking for an encouraging, innovative, and passionate team, Zwift is just that. We like bikes. We like running. We also like local ice cream shops and game nights. And, our "Pets of Zwift" Slack channel brings you daily fuzzy, furry, heartwarming paws and noses straight to your screen. You'll be surrounded by awe inspiring people in our brand new playful and colorful office environment. That being said, we don't want you to be intimidated by the former Olympians, pro cyclists, and other amazing athletes that work here; our team consists of people from all walks of life. Even if you're at the very beginning of your fitness journey, there is a place for you here! Who knows, you may surprise yourself and complete your first triathlon if you hang out with us for too long.

What you'll do:

Set the UX strategy across both software and hardware with an emphasis on creating immersive experiences for our game and hardware ecosystem including unboxing, setup, onboarding and connectivity

Design innovative, user-centered solutions that span the Zwift consumer experience

Provide UX leadership and strategic guidance for the software interactions with our key hardware categories

Partner with game design, product management, engineering and program management to set strategic priorities, define product goals and ensure that Zwift products deliver best in class user experiences

Be the voice and advocate for the Zwift user by creating and driving a user-centric product development process

Partner with the analytics, strategy and marketing teams to gather qualitative data from user research and quantitative behavioral analysis to inform the UX strategy

Manage and grow our team of UX/UI designers, provide day-to-day guidance and leadership in the discipline of UX design

Establish UX best practices across the Zwift experience

What we're looking for:

8+ years of experience in user experience design in a consumer focused software and/or hardware company

Prior experience managing UX teams

Bachelor’s degree in design or design related field, such as user experience design, industrial design

Experience in a complex, cross functional organizations where you and your team needs to collaborate and integrate into teams across many disciplines

Willingness to roll up your sleeves and do whatever it takes to help your team win

Some Reasons We Think You'll Love It Here:

Fast growing, collaborative environment. Your job will never get boring!

Awesome team of talented individuals who love what we do

Employee perks and benefits including a fitness program and fantastic industry discounts

Amazing office locations with killer views

Did we mention that we encourage you to workout at work...Zwift, run, yoga….we’re in!

Of course we are nothing without our Values to ground us and ensure we run and build a Company where people love to work, feel like they are welcomed, included and belong. Only then, can they thrive and do their best work. The Values we strive to live everyday:

Elevate Teammates,

Cultivate Our Community,

One Zwift for All

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing careers@zwift.com.

Zwift, Inc. is an Equal Opportunity Employer.

What is your desired salary for this role?

Will you now or in the future require visa sponsorship to work at Zwift?  *

Do you know anyone who works at Zwift? If you do, what is their name?  *

U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Zwift are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Autism

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Cancer

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Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

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Keywords: Zwift, Long Beach , Sr. Director, UX, Other , Long Beach, California

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