Site Administrator, Senior
Company: Optum
Location: Long Beach
Posted on: January 12, 2021
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Job Description:
OVERVIEW OF POSITION:Responsible for planning, coordinating,
directing and monitoring all operational and financial aspects of
the Health Center (one large site) in conjunction with clinician
and nursing leaders, in providing effective leadership to managers,
supervisors and staff and overseeing the delivery of quality,
cost-effective patient care.ESSENTIAL FUNCTIONS:* Consistently
exhibits behavior and communication skills that demonstrate Optum
commitment to superior customer service, including quality, care
and concern with each and every internal and external customer.*
Provides overall direction and guidance to clinical and
administrative team of staff, supervisors and/or managers.*
Communicates organizational objectives and vision to the team.*
Assists supervisors and managers with the development and
implementation of departmental goals, policies, procedures, budgets
and reporting tools.* Promotes a team approach to delivering
quality, cost-effective care to where patient satisfaction is the
primary goal.* Prepares annual capital equipment and operating
budgets for the Health Center. Monitors departmental activities and
justifies variances when necessary. Implements effective tools to
improve operational efficiencies and control costs.* Ensures the
coordination of provider schedules and the scheduling of patients.
Monitors appointment availability and implements changes as
needed.* Works in conjunction with designated lead physician and
regional team to enhance provider satisfaction. Assists in
resolving provider-related issues when necessary.* Monitors the
impact of growth on the facility's existing space plan based on
projected enrollment, visits and utilization. Proposes, plans and
directs facility expansion and enhancement projects when required.
Maintains a professional facility appearance that meets patients'
expectations.* Enhances Health Center visibility through community
involvement.* Participates actively on organizational and ad hoc
committees as needed.* Reports progress, operational issues,
organizational opportunities and threats to the regional team on a
monthly basis or as needed.* Monitors patient satisfaction through
various programs such as the formal complaint process, new patient
survey, etc. Responds as appropriate.* Works toward ensuring
customer service standards are met.* Ensure staff compliance with
all Optum policies and procedures.* Uses, protects, and discloses
Optum patients' protected health information (PHI) only in
accordance with Health Insurance Portability and Accountability Act
(HIPAA) standards.* Performs additional duties as
assigned.EDUCATION:* Bachelor's degree from a four-year college.*
Master's degree in Healthcare Administration, Business
Administration or Nursing preferred.EXPERIENCE:Minimum:* Over 7
years and up to and including 10 years of experience.* Healthcare
industry experience within managed care and/or medical group
operations environment.Preferred:* 3 or more years in healthcare
management.KNOWLEDGE, SKILLS, ABILITIES:* Computer literate.*
Microsoft Office applications skills.* Ability to type 25 wpm.*
Proven leadership abilities.Careers with Optum. Here's the idea. We
built an entire organization around one giant objective; make
health care work better for everyone. Optum, part of the
UnitedHealth Group family of businesses, brings together some of
the greatest minds and most advanced ideas on where health care has
to go in order to reach its fullest potential. For you, that means
working on high performance teams against sophisticated challenges
that matter. Here you'll find incredible ideas in one incredible
company and a singular opportunity to do your life's best
work.(SM)Diversity creates a healthier atmosphere: Optum and its
affiliated medical practices are Equal Employment
Opportunity/Affirmative Action employers and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law. Optum and its affiliated
medical practices is a drug-free workplace. Candidates are required
to pass a drug test before beginning employment.
Keywords: Optum, Long Beach , Site Administrator, Senior, Other , Long Beach, California
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