LongBeachRecruiter Since 2001
the smart solution for Long Beach jobs

Team Lead

Company: Norcal Cannabis
Location: Long Beach
Posted on: February 22, 2021

Job Description:

As a part of our retail team, a Team Lead is responsible for creating the customer experience that accurately reflects and promotes our core values while building and maintaining strong customer relationships and driving sales through outstanding services. The ideal candidate will help lead the retail teams to deliver exceptional service by meeting individual needs, exceeding expectations and demonstrating excellent knowledge of products. The Team Lead will assist store leaders by supervising all employees, overseeing sales, merchandising, customer service, and all operational functions.-- Responsibilities

  • Oversee and coordinate the daily activities in the store and daily activities of the Associates while ensuring all are engaged in promoting our values and selling products that meet or exceed the customers' expectations.
  • Lead by example to meet or exceed personal sales and KPI goals while supporting the Associates to do the same
  • Encourage sales growth by generating excitement among the store team around new products and services.--
  • Ensure that all Associates stay up to date with product knowledge, promotions, and in-store events.--
  • Ensure that all customer complaints, issues or concerns have been attended to with a resolution that has a positive impact on the customer experience and financial outcome of the store
  • Create a positive experience for each customer while fostering a culture of empowerment that drives each employee engagement
  • Assist store leaders by providing ongoing feedforward to the store associates to help improve financial performance, customer experience, and employee experience
  • Lead store operations including visual merchandising standards, backroom standards, inventory accuracy, shrinkage, current displays, and promotional signage
  • Ensure employees understand operational excellence standards, hold the team accountable to maintain consistency in foundational excellence of the store--
  • Maintain back of house inventory (standards include cycle count process)--
  • Oversee cash/credit- card handling and store standards, including merchandising standards; prevent loss--
  • Actively participates in and stay engaged with community events, outreach programs, employee activities to help build community trust and team cohesion Qualifications and Requirements
    • Action oriented; taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.--
    • Collaborates; building partnerships and working collaboratively with others to meet shared objectives
    • Communicated effectively; developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
    • Decision quality; making good decisions and timely decisions that keep the organization moving forward
    • Demonstrates self awareness using a combination of feedforward and reflection to gain productive insight into personal strengths and weaknesses
    • Drives results by consistently achieving individual and store results, even under tough circumstances
    • Ensures accountability by holding self and others accountable to meet commitments
    • Instills trust by gaining the confidence and trust of others through honesty, integrity and authenticity
    • Manages complexity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
    • Strong customer focus; prioritizes building strong customer relationships and delivering customer- centric solutions
    • Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.--
    • Prior leadership experience with customer service in retail, hospitality or cannabis industry is a plus--
    • Able to work days, nights, holidays and weekends--
    • Follows store/company code of conduct--
    • Minimum 21 years of age-- What we bring to the table
      • Our co-workers are a close-knit, intelligent, and motivated team.--
      • We care about you. We offer competitive health, dental, and vision insurance benefits for employees and their dependents.--
      • We value diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.-- Our Values:
        • Grow with Integrity
        • Bring People Together
        • Build with Ambition
        • Believe in Cannabis for Good About NorCal Cannabis: NorCal Cannabis has been developing and shaping the legal cannabis industry since 2015 in the areas of cultivation, distribution, and retail. NorCal's mission is to bridge the strong roots and rich heritage of the cannabis industry with the bright future and unlimited potential now available to companies that fully understand the intricacies of the business. From seed to sale, our brands, products, and assets are meticulously developed from cultivation and manufacturing to delivery and retail. Throughout the entire process, we value every element of the supply chain and proudly serve distributors, retailers, and consumers across California. We believe cannabis is a force for good and will make positive impacts to society, the economy, and the environment. The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses. We believe that in our differences, we find strength. We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens. NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business's health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly. Please send a cover letter, resume, and LinkedIn profile.--

Keywords: Norcal Cannabis, Long Beach , Team Lead, Other , Long Beach, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Make Up To $20/Hour - Deliver With Postmates
Description: Postmates has the largest
Company: Postmates
Location: Yucaipa
Posted on: 03/5/2021

Make Deliveries with Our E-Bikes - Deliver with DoorDash
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bikeWhat is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...)
Company: Doordash
Location: San Gabriel
Posted on: 03/5/2021

Entry Level-Sales
Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Rosemead
Posted on: 03/5/2021


Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Yucaipa
Posted on: 03/5/2021

Shipt Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: San Gabriel
Posted on: 03/5/2021

Account Executive
Description: At A Glance ul Full-time Account Executive role ideal for self-motivated sales professionals who enjoy being on the go.Opportunity for career mobility and growth for individuals who have a passion to (more...)
Company: SPECTRUM
Location: Santee
Posted on: 03/5/2021

Accounts Receivable Supervisor
Description: Maintain accuracy and timely refund of returns, cancelled orders and processing of check refunds to customers. Verify and reconcile vendor rebate
Company: Newegg
Location: Rowland Heights
Posted on: 03/5/2021

Groundskeeper
Description: Are you someone who could describe yourself as a green thumb Do you have a penchant for planting We are looking for an immediate hire of a passionate Groundskeeper if you are ready to see if the grass (more...)
Company: PeopleReady
Location: Santee
Posted on: 03/5/2021

Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: San Gabriel
Posted on: 03/5/2021

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Rowland Heights
Posted on: 03/5/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Long Beach RSS job feeds