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ECAMSECURE Security Alarm - Command Center Operator

Company: GardaWorld
Location: Long Beach
Posted on: April 6, 2021

Job Description:

Job DescriptionCommand Center Operator - 2nd/3rd Shift - (Must be able to work weekends and holidays)

**IMMEDIATE OPENINGS!**
Full Time
$15 per hour
401K, Medical, Dental, Vision

Job Description:1-year customer service or call center experience requiredAbility to self-manageProcessing high call volumeTrouble shooting and problem-solvingIndependent and dependable work ethicWell organized with strong attention to detailIntermediate+ computer skillsExcellent phone communicationSecurity Experience preferred but not requiredAbility to manage long periods in front of the computer Description:As a Command Center Operator, you will be the first point of contact for all incoming calls into the dispatch center at our Long Beach office. The position will be responsible for responding to all calls during your shift and determining any additional action required routing to the proper department internally.


Job Responsibilities:Monitor alarm signals and respond Properly document all alarm responses Incoming and outgoing phone calls from clients, employees and vendorsInputting of data into our systems for documentation and follow-up, if necessaryManaging client requestsMonitoring and updating systems with employee updatesData EntryWork in a high demand and changing environmentPosition requires weekend, holiday and shift work may require overtime.
Will assist with obtaining BSIS Alarm Agent License.QualificationsEducation

Keywords: GardaWorld, Long Beach , ECAMSECURE Security Alarm - Command Center Operator, Other , Long Beach, California

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