Care Connections Corporate Medical Assistant (Bilingual English / Spanish)

Company: Molina Healthcare
Location: Long Beach
Posted on: May 3, 2021

Job Description:

Job Summary

The Medical Assistant - Corp will follow-up with members after appointments and services to ensure that they are receiving quality care. Assist at-risk patients via email and phone to close any gaps in health care. Perform various administrative tasks, documentation, and patient records updates.

Knowledge/Skills/Abilities

• Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes
• Help at risk patients by processing and following-up on case management and primary care provider referrals
• Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians
• Close gaps in health care by preparing patient lab result letters and following-up on lab results
• Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory
• Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records
• Assists with special projects under the direction of Clinical Integration leadership team

Job Qualifications

REQUIRED EDUCATION:

• High School Diploma/GED
• Graduate of a Medical Assistant Program

REQUIRED EXPERIENCE:

• At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings
• A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope
• Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)
• Ability to lift up to 50 lbs
• Excellent customer service and communication (written & verbal and can work independently or as part of a team
• Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service
• Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through
• Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative
• Empathy for working with senior, disabled, income challenged /vulnerable populations
• Demonstrate positive working relationships with peers and effectively manage conflict

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Graduate of an accredited Certified Medical Assistant program as registered with the American Association of Medical Assistants (AAMA) or Commission on Accreditation of Allied Health Education Programs (CAAHEP)

PREFERRED EDUCATION: MEDICAL ASSISTANT CERTIFICATION

PREFERRED EXPERIENCE:

• Experience working as a Certified Medical Assistant for more than 1 year
• Experience working with an electronic medical record system, preferably Epic
• Experience with underserved populations facing socioeconomic barriers to healthcare
• Bilingual in Spanish

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Keywords: Molina Healthcare, Long Beach , Care Connections Corporate Medical Assistant (Bilingual English / Spanish), Other , Long Beach, California