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Care Connections Corporate Medical Assistant (Bilingual English / Spanish)

Company: Molina Healthcare
Location: Long Beach
Posted on: May 3, 2021

Job Description:

Job Summary

The Medical Assistant - Corp will follow-up with members after appointments and services to ensure that they are receiving quality care. Assist at-risk patients via email and phone to close any gaps in health care. Perform various administrative tasks, documentation, and patient records updates.


  • Be a liaison for Molina members by following up with members after appointments or services to ensure they receive the highest quality care leading to better health outcomes
  • Help at risk patients by processing and following-up on case management and primary care provider referrals
  • Facilitate care coordination and intervention by sending electronic messages/faxes to primary care physicians
  • Close gaps in health care by preparing patient lab result letters and following-up on lab results
  • Fulfill nurse practitioner supply orders and maintain adequate nursing supplies inventory
  • Perform administrative tasks such as telephone and email inquiries, follow-up documentation and update patient records
  • Assists with special projects under the direction of Clinical Integration leadership team

Job Qualifications


  • High School Diploma/GED
  • Graduate of a Medical Assistant Program


  • At least 1-3 years of clinical experience preferably family practice, in-home health, primary care, palliative care, or hospice settings
  • A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope
  • Working knowledge of desktop software applications (e.g., Outlook, Word, Excel, Internet, Email)
  • Ability to lift up to 50 lbs
  • Excellent customer service and communication (written & verbal and can work independently or as part of a team
  • Understanding and striving to meet or exceed Care Connections Clinical Integration and departmental metrics while providing excellent customer service
  • Strong attention to detail, ability to multi-task, prioritize tasks, meet deadlines, and demonstrate attention to detail and follow through
  • Can utilize critical thinking skills to identify issues, problem solve to logical conclusion and demonstration initiative
  • Empathy for working with senior, disabled, income challenged /vulnerable populations
  • Demonstrate positive working relationships with peers and effectively manage conflict


Graduate of an accredited Certified Medical Assistant program as registered with the American Association of Medical Assistants (AAMA) or Commission on Accreditation of Allied Health Education Programs (CAAHEP)



  • Experience working as a Certified Medical Assistant for more than 1 year
  • Experience working with an electronic medical record system, preferably Epic
  • Experience with underserved populations facing socioeconomic barriers to healthcare
  • Bilingual in Spanish

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Keywords: Molina Healthcare, Long Beach , Care Connections Corporate Medical Assistant (Bilingual English / Spanish), Other , Long Beach, California

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