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Patient Recruitment Assistant

Company: Icon
Location: Long Beach
Posted on: May 3, 2021

Job Description:

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.

If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

Patient Recruitment Assistant - US Remote

The Role

In this role, you will be fulfilling an integral role to support ICON's growth and success by encouraging patients to participate into clinical research studies. Reporting to the Patient Recruitment Planning Manager you will conduct phone screens, review patient's basic medical information to determine eligibility, discuss research opportunities, maintain patient database and report recruitment outcomes.

What you will be doing:

  • Promoting the mission of Accellacare to bring clinical research to as many lives as possible while delivering unparalleled service and exceptional value to our clinical trial partners and stakeholders.
  • Actively strive to meet and exceed annual goals.
  • Increasing the volume of patients randomizing from EMR/healthcare institution partner practices and Accellacare Research database
  • Following Accellacare SOPs, COGs, training processes, and HIPAA regulations for EHR patient interactions including prescreening and scheduling patients using IRB-approved content
  • Delivering excellent customer service to all stakeholders at all times.

What you will have:

  • Excellent communication - written and verbal skills
  • Experience in marketing or sales position will be considered an asset
  • Ability to creatively think for out of the box ideas on marketing and research promotion
  • Ability to speak multiple languages considered an asset
  • Excellent interpersonal skills and telephone manner
  • Pro-active, flexible and able to multi-task
  • Good organizational skills with attention to detail
  • Able to work under pressure and tight deadlines
  • Self-motivated
  • IT literate
  • A basic understanding of medical terminology would be helpful but not essential

Benefits of Working in ICON:

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Keywords: Icon, Long Beach , Patient Recruitment Assistant, Other , Long Beach, California

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