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Development Communications Manager

Company: American Red Cross
Location: Long Beach
Posted on: June 10, 2021

Job Description:

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

The American Red Cross is a humanitarian organization, led by volunteers, that provides relief to victims of disaster and helps people prevent, prepare for, and respond to emergencies. It does this through services that are consistent with its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement. The American Red Cross is the foremost volunteer emergency service organization in the United States with more than 590 chapters nationwide.

The Red Cross of California has a fantastic opportunity available for a Development Communications Manager in Los Angeles. This is full time 40 hours/week. *Bilingual Spanish preferred.

Develop, plan and implement communications and marketing efforts to raise the visibility of the Red Cross, help support mission driven business objectives, and educate communities on how to access Red Cross services. As part of a communications and marketing team, implement the strategic plan that is aligned with broader corporate communication and marketing priorities that support service delivery efforts across all lines of service, including revenue generation across all parts of the organization.

Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.


  1. Perform Public Affairs activities supporting regional efforts related to fulfilling donor expectations. Provide communications support for fundraising priorities including the top fundraising events in the region.

  2. Support regional Public Affairs throughout the entire disaster cycle. As needed, support Public Affairs efforts across the division, and potentially, on the national level. Ensure that duties are delegated to appropriately trained staff or volunteers. May be asked to deploy physically or virtually to support disaster response operations outside their region or may be tasked to help with public affairs volunteer training and development across the division.

  3. Perform media responsibilities by preparing and distributing media materials. Support the regional social media strategy that reflects the regional priorities, aligned with the corporate social media strategy. Produce relevant local content for regional web and social platforms. May act as an on-the-record spokesperson, and supports executives and boards of directors as the faces of the Red Cross through media visibility, interview coaching, preparation, etc.

  4. Perform marketing responsibilities by developing brand and creative content to support a variety of activities used in external publications and media placements. May work to secure in-kind PSA placements and coordinates resources necessary for the delivery of online and direct mail/direct response programs in collaboration with Field Marketing.

  5. Support executive level internal and external communication initiatives.

Scope: Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. Work independently and may instruct or coach other professionals.


Education: Bachelor's degree in Communications, Marketing, Public Relations, Journalism or related field required.

Experience: Minimum 3 years related experience required.

Management Experience: N/A

Skills & Abilities: Good understanding of role and industry, apply specialized knowledge. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required, with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Ability to work on a team.

Travel: Travel may be required 10-25%. May vary by region.

  • Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Keywords: American Red Cross, Long Beach , Development Communications Manager, Other , Long Beach, California

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