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Customer Service Rep

Company: ResourceMFG
Location: Long Beach
Posted on: October 4, 2021

Job Description:

We are seeking a Customer Service Representative in the city of Long Beach CA for our client's Manufacturing Facility!

Long Term performance to hire!

Mon- Fri $20.00/hr

Essential Duties and Responsibilities:

  • Interacts daily with customers, production, logistics, and inside sales team to effectively meet Parker’s customer experience.
  • Collaborates with Manufacturing and Planning Team to ensure the lead times and min/max quantities of each order are acceptable for both parties.
  • Coordinates with relevant functions on technical and/or quality issues, data requirements, and other business as applicable.
  • Responds to customer inquiries via fax, phone or email.
  • Check stock, provide availability dates and/or freight quotes upon request of the customer.
  • Contributes to team effort by accomplishing related results as needed.
  • Participates in training sessions, meetings, skill building and professional development classes.
  • Resolve customer inquiries, including but not limited to order status, order entry, account status, and sales promotions.
  • Process all customer orders received via EDI, PH Connect, Phone, Fax and/or Email through order entry system (MSSV) efficiently and error free

Qualifications:

  • 2 years customer experience
  • High school diploma or general education degree (GED)
  • Excellent interpersonal and communication skills
  • Ability to work effectively with cross-functional departments including but not limited to Pricing, Sales, Administration, Logistics, Finance, Quality, Marketing, Distribution and Territory Managers.

Keywords: ResourceMFG, Long Beach , Customer Service Rep, Other , Long Beach, California

Click here to apply!

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