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Bilingual Community Health Worker, IAH Homeless Services

Company: SCAN Health Plan
Location: Long Beach
Posted on: January 13, 2022

Job Description:

The Job
As part of the Homeless Program Care team, support the program objectives of enhancing older adults', who are housing insecure, ability to manage their health and well-being while navigating challenges of housing instability. Role will involve conducting field assessments to clients "where they are at" in the field (including but not limited to street, shelters, transitional and permanent supportive housing, hospitals, parking lots, encampments, parks, etc.) developing and implementing plans of care, advocating on behalf of client and their caregivers and communicating actionable data to client's care team.

You Will
Assesses client and field/housing environment to identify physical, social, and emotional and knowledge barriers to optimal client care related to health, housing and homeless resources. Identify pertinent information and communicates to care team.
Facilitates client's health through advocacy, support with understanding and use of benefits, assistance in scheduling appointments, development of a support system, and reinforcement of self-management and organizational tools.
Supports client well-being by using strong observation and communication skills to coordinate care between client, and caregiver as well as community resources. Provides ongoing face-to-face and/or telephonic visits with clients to identify barriers to accessing care, and supporting the plan of care developed by Homeless Services team.
Contributes to the development of individualized care plan by using evidence-based guidelines and clinical knowledge, for client and provider, by evaluating and conducting phone screenings, field visits, gathering assessment information, and identifying problems, goals and interventions.
Assists clients and caregivers in taking an active role in health management and promotion, through coaching, education, navigation and referrals to appropriate care and community-based resources.
Comprehensive knowledge of community and public resources serving the client population. Thorough understanding of how to access/maintain and actively assists clients to secure resources.
Reviews adherence to care plan, assessing barriers to care, and documenting information for the care team.
Develops cross-functional relationships with Homeless care team and Homeless Community care organizations by attending appropriate meetings, case conferencing, working on-site, and structuring effective communication mechanisms.
Exhibits strong interpersonal, critical thinking and analytical skills through positive communication with clients, caregivers, and care team and community agencies.
Demonstrates excellent organizational, decision-making, critical thinking and multi-tasking skills as demonstrated by problem solving and successful outcomes.
Completes timely and accurate documentation in multiple computer systems to record assessment, observations and corresponding documentation, including care plans, and progress notes.
Enhances skills and knowledge by participating in educational offerings and team case conferences and training per department guidelines.
Utilizes department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager.
Maintains the client's right to privacy and protects SCAN and Medical Group operations by keeping information confidential.
Adheres to all quality, compliance and regulatory standards to achieve desired outcomes.
Actively supports the achievement of SCAN's Vision and Goals
Other duties as assigned.

Your Qualifications
Associate degree or 2+ years college in human services field. Bachelor's degree preferred. A comparable combination of education/experience and/or training will be considered equivalent to the education.
2+ years of experience working with housing insecure population.
2+ years of experience in community services, preferably a healthcare environment.
2+ years working with older and disabled individuals and their families including caregivers, community-based experience, preferred.
Work is primarily in the field (based out of home office).
Must be willing to travel throughout LA County
Working knowledge of medical terminology and abbreviations.
Understanding of confidential information.
Broad understanding of local community homeless resources for older adults and disabled.
Proficient in MS Office.
BILINGUAL- Must be bilingual in English/Spanish. (Test will be administered to assess proficiency.)
Occasional travel in the assigned area- Must have a valid driver's license, automobile insurance and reliable transportation.
Covid-19 Vaccination Policy
To ensure a healthy and safe work environment, if you are selected for this position, your job offer with SCAN Health will be contingent upon being fully vaccinated and providing proof of your COVID-19 vaccine within 3 days after your start date. Generally, you are considered fully vaccinated 14 days after receiving the last dose, as recommended by the manufacturer, of a vaccine that has been authorized by the FDA for use in the United States, including vaccinations that have been approved pursuant to an Emergency Use Authorization. If fully vaccinated outside of the United States, the vaccination must be listed for emergency use by the World Health Organization (WHO). If you cannot receive the vaccine because of a disability/medical reason or sincerely-held religious belief, you may request an accommodation to this requirement by contacting COVID-19 Vaccination Policy. Learn more about the COVID-19 vaccination here - https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html

What's in it for you?
A competitive compensation and benefits program
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Ten paid holidays per year, plus 1 additional floating holiday
Excellent 403(b) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Keywords: SCAN Health Plan, Long Beach , Bilingual Community Health Worker, IAH Homeless Services, Other , Long Beach, California

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