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Entry-Level Customer Account Representative

Company: Astrice
Location: Long Beach
Posted on: January 15, 2022

Job Description:

Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our faith-based business initiatives and welcome professionals from all walks of life into our firm. This diversity and inclusion have enriched our atmosphere and culture, creating a family-like environment where we hear all voices and celebrate diversity. We invest in our team members heavily in training and development. We are looking for a like-minded entry-level professional who enjoys connecting with consumers and team members alike. Our Entry-level customer account representative should have a passion for people, get along with others, and find sales, marketing, and customer service enjoyable and engaging.

Skills we are looking for in our customer and sales account representative:

A friendly and good-natured professional who prioritizes positive relationships as an equal to success and financial growth.
An engaged student mentality, hungry for knowledge. One who can quickly and efficiently execute new talents.
Top tier communication skills with an outgoing and friendly personality
1-5 years in a customer service role, with success and ease negotiating various consumer conditions.
Thrives in a challenge and stays calm under pressure

Job Requirements:
After training, the customer account representative responsibilities will include:
Create daily strategies that effectively work with our clients CRM analyzing data for efficiency and potential profits
Initiate contact with consumers, providing friendly and helpful answers to their product inquiries
With skill, navigate challenging customer questions, maintaining a pleasant and helpful demeanor geared toward solutions and a positive outcome.
Learn our sales techniques, navigating consumer negotiations with high closing rates and customer retention
Create purchase orders and mediate the onboarding with the client and the consumer
Generate new accounts and successfully add them to the CRM with timely responses to all account questions.
Eagerly participate in additional training and skillset advancement opportunities.

Keywords: Astrice, Long Beach , Entry-Level Customer Account Representative, Other , Long Beach, California

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