Customer Support Specialist
Company: Express Employment Professionals Long Beach, CA
Location: Long Beach
Posted on: May 16, 2022
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Job Description:
Job Description Express Employment of Long Beach is seeking a
Customer Support Specialist for a great company in Long Beach.
POSITION: Customer Support Specialist LOCATION: Long Beach RATE:
$22.00/hr. HOURS: Monday - Friday 8AM-5PM Duties Build
relationships with customers and prospects of the company Make
out-bound calls to customers and take in-bound calls Process sales
transactions efficiently and supportively Order entry and order
tracking and sales support Obtain customer information and fulfill
customer needs Educate customer where applicable to improve the
customer/supplier experience Obtain quotes for custom Set up
estimates for customer orders Enters orders into QuickBooks Places
purchase orders Contacts prospects and customers as required to
keep them informed Answer questions on order/inventory status and
become knowledgeable of products to answer basic technical
questions Supports field sales efforts to close new and additional
sales, estimates, invoices, ship dates, inventory status Support
print samples and learn how to print samples for customers and
prospects Provides support for internal shipments, including
setting up shipment, tracking Requirements High School diploma or
more Proficiency in browser-based applications and Microsoft Excel,
Word, and Outlook QuickBooks experience preferred or willing to
learn QuickBooks Label printing preferred or willing to learn label
printing Spoken and written English competent; Spanish beneficial
Ability to interact and communicate with customers and other team
members Demonstrate organizational skills with the ability to
manage multiple tasks and meet tight deadlines in an environment
with competing priorities Ability to meet or exceed goals set by
company Company Description Express Employment Professionals of
Long Beach, California is a leading staffing provider helping job
seekers find work with a wide variety of local businesses. Because
we're locally owned, we live in and work in this community and have
a vested interest in its success. In addition to our staffing
services, our team is actively involved with a wide variety of
causes and organizations that help strengthen our beautiful city.
Our Vision: To help as many people as possible find good jobs by
helping as many clients as possible find good people.
Keywords: Express Employment Professionals Long Beach, CA, Long Beach , Customer Support Specialist, Other , Long Beach, California
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