Customer Support Specialist

Company: Express Employment Professionals Long Beach, CA
Location: Long Beach
Posted on: May 16, 2022

Job Description:

Job Description Express Employment of Long Beach is seeking a Customer Support Specialist for a great company in Long Beach. POSITION: Customer Support Specialist LOCATION: Long Beach RATE: $22.00/hr. HOURS: Monday - Friday 8AM-5PM Duties Build relationships with customers and prospects of the company Make out-bound calls to customers and take in-bound calls Process sales transactions efficiently and supportively Order entry and order tracking and sales support Obtain customer information and fulfill customer needs Educate customer where applicable to improve the customer/supplier experience Obtain quotes for custom Set up estimates for customer orders Enters orders into QuickBooks Places purchase orders Contacts prospects and customers as required to keep them informed Answer questions on order/inventory status and become knowledgeable of products to answer basic technical questions Supports field sales efforts to close new and additional sales, estimates, invoices, ship dates, inventory status Support print samples and learn how to print samples for customers and prospects Provides support for internal shipments, including setting up shipment, tracking Requirements High School diploma or more Proficiency in browser-based applications and Microsoft Excel, Word, and Outlook QuickBooks experience preferred or willing to learn QuickBooks Label printing preferred or willing to learn label printing Spoken and written English competent; Spanish beneficial Ability to interact and communicate with customers and other team members Demonstrate organizational skills with the ability to manage multiple tasks and meet tight deadlines in an environment with competing priorities Ability to meet or exceed goals set by company Company Description Express Employment Professionals of Long Beach, California is a leading staffing provider helping job seekers find work with a wide variety of local businesses. Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city. Our Vision: To help as many people as possible find good jobs by helping as many clients as possible find good people.

Keywords: Express Employment Professionals Long Beach, CA, Long Beach , Customer Support Specialist, Other , Long Beach, California