Enterprise Account Executive I
Company: Frontier Communication
Location: Long Beach
Posted on: June 25, 2022
Job Description:
Enterprise Account Executive I
OverviewThe Enterprise Account Executive I is the catalyst behind
Frontier Communications success as an organization. As a
consultative sales professional, the Enterprise Account Executive I
is responsible for protecting and growing revenue performance
within our current Medium Enterprise segment. This is achieved by
managing an assigned base of existing customers as well as
selectively acquire new customers.The Enterprise Account Executive
I is expected to develop credibility in understanding customers and
prospects requirements through a deep understanding of their
business drivers, objectives and challenges, and to propose
solutions to those requirements comprised of Frontiers
comprehensive portfolio of information and communications
technology solutions.For existing assigned customers, the
Enterprise Account Executive I is charged with developing
strategies and tactics to increase customer retention, improve
customer satisfaction, and grow revenue.RoleYour role as
anEnterprise Account Executive I includes:
Retain and grow our current customer
baseSelectively acquire new customersManage and optimize current
revenue of existing customer base through retention activities, new
product sales, and strategic technology migrationAccountable for
incremental growth in assigned module(s) consisting of customers in
single or multiple vertical industriesManage both pre- and
post-sales support resources throughout the sales cycle to retain
and leverage customer relationships, provide business solutions,
and expand existing revenue base
Pre-Sales: Solutions Sales
Specialists and Sales EngineersPost-Sales: Project Managers,
Engineers, and Customer Service AdvisorWhat makes a good Enterprise
Account Executive I?
Retain and grow customer base through
building strategic partnerships and approaching opportunities
through the customer lensInfluencing others to act by gaining
commitment and agreement on add-on sales solutionsAbility to
articulate client strategies, using industry knowledge to expand
business opportunitiesResourceful and able to overcome obstacles
and barriers to find appropriate sales solutionsPartners with
internal teams to ensure operational efficiencies and serviceCore
Responsibilities
Foster extensive relationships with
existing and new customers within assigned customer module
including C-Level Executives, decision makers, influencers and key
usersRetain current customer base and expand revenue through
cross/up-sell opportunitiesDevelop new revenue opportunities by
prospecting potential customersDevelop and implement comprehensive
Account Plans for each assigned customer working with
cross-functional partners across Frontier to deliver resultsImprove
and maintain current customer satisfaction results through
engagement and responsiveness to regular surveys and
feedbackPartner collaboratively with paired Customer Service
Associate to ensure outstanding customer service and
responsivenessEstablish self as a trusted advisor, providing
guidance on strategic initiatives in the position to instinctively
know how to provide relevant insightsConnect clients business
objectives with Frontier Business solutions and effectively
understand and respond to customer objectionsPartner with pre-sales
engagement members to align goals and ensure ongoing
refinementRequirements
Good understanding of the network
attributes, complex communication products, and solutions sought by
medium enterprise level companiesDisplays ability to create new
demand by proactively bringing new points of view to target
accountsCan identify and articulate customer value proposition and
links solutions to the customer strategyConsistently demonstrate
the ability to convert qualified leads into sales
opportunitiesStrong presentation skillsSales cycle management
experience, including Salesforce proficiencyAssociates required,
Bachelors Degree preferred, or equivalent relevant
experienceMinimum of 2-5 years of business-to-business experience
in Medium sized companies with a proven, documented track record of
success
Complex and Consultative Sales
EnvironmentSelling individual products and integrated complex
communication solutions throughout an
organizationTelecommunications industry experience(s) a
plusCandidate must possess a valid state driver's license and have
a clean driving recordRequired
Keywords: Frontier Communication, Long Beach , Enterprise Account Executive I, Other , Long Beach, California
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