Customer Training Specialist

Company: United Rentals
Location: Long Beach
Posted on: August 4, 2022

Job Description:

Great company. Great people. Great opportunities.As a Trench Customer Training Specialist at United Rentals, you are responsible for the delivery and the field execution of Excavation Safety for the Competent Person and Confined Space Training Classes (CPT/CST). You will provide our customers superior service, within a specific assigned geographic territory spanning multiple branches. You will work with the Region Customer Trainer to coordinate and schedule training classes to maximize customer attendance and associated revenue. Your primary goal is to deliver a quality training class and experience to customers to drive customer training revenue and profitability.If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You will also be supported by a strong management team that will help you achieve your goals. Additional duties include the following:Schedule and deliver CPT/CST and other classes for customersPrepare and organize training materials and manuals, etc. to ensure training experience is optimal and well received by customersWork with local sales reps to identify key and other accounts to drive customer training revenue, with a focus on YOY incremental revenue growth and new account training revenue opportunitiesEducate Field Management and Outside Sales Team on training revenue opportunities and drive them to increase training revenueCoordinate the online evaluation survey of customers for all classes delivered; document feedback and work with Region Training Director to improve on any areasMaintain proper and up to date Training credentials, OSHA certificates, etc.Other duties assigned as neededJob Requirements:Bachelor Degree Preferred; OSHA 500 Certificate possessed or pending receipt3 plus years of field safety training experience, or OSHA compliance officer experience related to Trench Safety and Confined Space, and related field experienceSome sales experience preferred, ability to effectively communicate with customers at all levelsProficient in the OSHA Excavation Standard 1926 Subpart P and Confined Space 1910Solid platform training skillsSuperior public speaking and communication skillsStrong influencing skills to drive field behaviorExceptional customer service skillsFamiliarity with Salesforce.com and/or other CRM Sales technology tools to drive customer trainingStrong PC skills, with a high level of proficiency in Excel, Access, PowerPoint, Word, & ProjectValid driver's license with acceptable driving recordAt United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. What's in it for you?U.S. Full Time roles:Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP, paid time off, comprehensive training and development, and career growth opportunities.Offered for full time roles, part time eligibility in select provincesUnited Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.PDN-962ee278-4266-4171-acd2-b21473517ec6

Keywords: United Rentals, Long Beach , Customer Training Specialist, Other , Long Beach, California