Senior Enterprise Account Executive
Company: Frontier Communications
Location: Long Beach
Posted on: January 17, 2023
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Job Description:
OverviewThe Sr. Enterprise Account Executive is the catalyst
behind Frontier Communications' success as an organization. As a
seasoned and experienced, consultative sales professional, the Sr.
Enterprise Account Executive II is responsible for protecting and
growing revenue performance with our largest and most complex
Enterprise customers.The Sr. Enterprise Account Executive is
expected to develop credibility with customers by determining their
requirements through a deep understanding of their business
drivers, objectives and challenges, and to propose solutions to
those requirements comprised of Frontier's comprehensive portfolio
of information and communications technology solutions.Developing
strategies and tactics to increase customer retention, improve
customer satisfaction, and grow revenue is the mandate of the Sr.
Enterprise Account Executive.RoleYour role as an Sr. Enterprise
Account Executive includes:Retain and grow our current customer
baseManage and optimize current revenue of existing customer base
through retention activities, new product sales, and strategic
technology migrationAccountable for incremental growth in assigned
module(s) consisting of customers in single or multiple vertical
industriesManage both pre- and post-sales support resources
throughout the sales cycle to retain and leverage customer
relationships, provide business solutions, and expand existing
revenue basePre-Sales: Product Specialists and Sales
EngineersPost-Sales: Project Managers, Engineers, and Customer
Service SpecialistWhat makes a good Sr. Enterprise Account
Executive?Retain and grow customer base through building strategic
partnerships and approaching opportunities through the customer
lensInfluencing others to act by gaining commitment and agreement
on add-on sales solutionsAbility to articulate client strategies,
using industry knowledge to expand business
opportunitiesResourceful and able to overcome obstacles and
barriers to find appropriate sales solutionsPartners with internal
teams to ensure operational efficiencies and serviceCore
ResponsibilitiesFoster extensive relationships with existing and
new customers within assigned customer module including C-Level
Executives, decision makers, influencers and key usersRetain
current customer base and expand revenue through cross/up-sell
opportunitiesDevelop new revenue opportunities by prospecting
potential customersDevelop and implement comprehensive Account
Plans for each assigned customer working with cross-functional
partners across Frontier to deliver resultsImprove and maintain
current customer satisfaction results through engagement and
responsiveness to regular surveys and feedbackPartner
collaboratively with paired Customer Service Specialist to ensure
outstanding customer service and responsivenessEstablish self as a
trusted advisor, providing guidance on strategic initiatives in the
position to instinctively know how to provide relevant
insightsConnect client's business objectives with Frontier Business
solutions and effectively understand and respond to customer
objectionsPartner with pre-sales engagement members to align goals
and ensure ongoing refinement RequirementsDeep understanding of the
network attributes, complex communication products, and solutions
sought by medium enterprise level companiesDisplays ability to
create new demand by proactively bringing new points of view to
target accountsCan identify and articulate customer value
proposition and links solutions to the customer
strategyConsistently demonstrate the ability to convert qualified
leads into sales opportunitiesStrong presentation skillsAbility to
gain and maintain credibility with C-Level executivesExperience in
crafting thoughtful strategic account plans, and expert execution
of those plansSales cycle management experience, including
Salesforce proficiencyAssociates degree required, Bachelors or
higher Degree preferred; or equivalent relevant experienceMinimum
of 10+ years of business-to-business experience managing and
selling to complex, large-sized companies with a proven, documented
track record of success in:Complex and Consultative Sales
EnvironmentSelling individual products and integrated complex
communication solutions throughout an
organizationTelecommunications industry experience(s) a
plusCandidate must possess a valid state driver's license and have
a clean driving recordNew hires must be fully vaccinated against
COVID-19 by their start date with the company (or have been granted
a religious or medical exemption accommodation).
Keywords: Frontier Communications, Long Beach , Senior Enterprise Account Executive, Other , Long Beach, California
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