Mortgage Outreach Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Mortgage Customer Outreach Specialist
I to collect on delinquent mortgage loans.
Key Responsibilities:
Initiate contact with consumers in early stages of default to
collect past due payments while ensuring compliance with applicable
laws
Collect financial information, assess repayment ability, and
arrange repayment plans as necessary
Handle inbound calls regarding mortgage loan products and identify
suspect situations, escalating issues to management as needed
Required Qualifications:
A combined 2 years' higher education and/or relevant work
experience
Ability to communicate effectively and professionally over the
phone
Proficiency with word processing and spreadsheet software
Collections experience is preferred
Knowledge of internal systems is preferred
Keywords: VirtualVocations, Long Beach , Mortgage Outreach Specialist, Other , Vista, California
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