Helpdesk Analyst

Company: CyberCoders
Location: Long Beach
Posted on: March 26, 2020

Job Description:

Helpdesk Analyst
If you are a Helpdesk Analyst with experience, please read on!Title: Helpdesk AnalystLocation: Long Beach, CADuration: 3-6 Month Contract-To-Hire Rate: $18 - $25 / hour We are a growing auto-parts manufacturer & retailer seeking a Helpdesk Analyst to assist our 365 company-operated stores


What You Will Be Doing
- Support Windows based back office systems at multiple retail stores.- Ensure that retail stores are able to poll data from the Point of Sale system- Investigate problems with debit and credit card transmissions.- Repair computers & POS Devices; Troubleshoot remote networks- Open tech dispatches with 3rd party vendors- Documents clear and concise descriptions of user issues or requests in Helpdesk Tickets- Performs basic administration and troubleshooting of desktop and laptop computers, printers, and other hardware.- Keeps manager and IT team members informed of system issues impacting multiple users/sites
What You Need for this Position
Required:- Bachelors or Associates degree in related field- 2+ years help desk / IT support experience - Basic knowledge of TCP/IP Connectivity - Firewall and router maintenance experience -Microsoft Windows OS experience Nice to have:- Comp TIA A+, Network +, ITIL, MCSA certifications - Experience with PDI ERP system
What's In It for You
We offer a highly competitive base salary and overall compensation package:- $16-22/hr- Possibility of direct hire upon completion of contract - Amazing location- Clean facilities (brand new!)- Room for growth- Great atmosphere / culture

So, if you are a Helpdesk Analyst with experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Keywords: CyberCoders, Long Beach , Helpdesk Analyst, Professions , Long Beach, California