Business Analyst, Senior - HCI

Company: SCAN Health Plan
Location: Long Beach
Posted on: January 10, 2022

Job Description:

As one of the nation's largest not-for-profit Medicare Advantage plans, serving more than 200,000 members in California, SCAN Health Plan has been a mission-driven organization dedicated to keeping seniors healthy and independent for over 40 years. SCAN employees are passionate about what they do, and understand that success is based on achieving the mission. Employees are afforded with the training and tools necessary to do their jobs and are rewarded for their efforts and recognized as experts in their fields. To learn more, visit scanhealthplan.com or follow us on social media: LinkedIn ; Facebook ; and Twitter . The Opportunity Act as liaison among HCI Workgroups and internal business/IT stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Understands business problems and opportunities in the context of the requirements and performs root cause analysis to recommend solutions that enable the organization to achieve its goals. Will also serves a Project Manager for many analytical and reporting projects as needed. You Will

• Create informative process flows to demonstrate current state of process and recommended future state of the process. Perform process analysis using data and six sigma training and utilize process redesign concepts to implement recommendations.
• Performs root cause analysis using relevant techniques and create recommendations for addressing the root causes. Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets with the ability to separate what is important from the noise.
• Gather and create business and functional specifications/requirements by facilitating cross functional meetings and workshops of business and IT stakeholders. Create user stories and use cases to define user specifications and functional requirements.
• Creates informative, well-organized presentations to the Senior Leadership with compelling story line and utilize data to inform decision making.
• Ability to understand and analyze data with strong skills in Excel and SQL is preferred. Must be able to find and translate insights from the data.
• Work with the Project Manager to create an action plan for implementing recommendations.
• Quickly understands the business issues and data challenges of client's organization and industry. Ability to understand member experience and issues using outside in thinking and ability to relate to human behavior driving specific experiences.
• Develops relationships with internal and external stakeholders to enable seamless implementations.
• Communicates effectively with stakeholders to identify needs and evaluate alternative business solutions with support from project management. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Assists in the facilitation and as a project manager of team and client meetings.
• Functions as an expert in process redesign and process expert to the team, providing guidance as needed.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Actively supports the achievement of SCAN's Vision and Goals.
• Other duties as assigned. Requirements Your Qualifications
  • Bachelor's Degree in Computer Information Systems or equivalent work experience.
  • 7+ years of professional experience.
  • 5+ years of healthcare experience.
  • Green Belt Certification required with Black belt preferred.
  • PMP or related experience is preferred.
  • Strong experience in writing business and functional requirements and facilitating workshop sessions to gather requirements.
  • Ability to communicate difficult/sensitive information tactfully.
  • Ability to facilitate effective cross functional team interaction.
  • Ability to multitask and manage large projects. To ensure a healthy and safe work environment, all SCAN employees will be required to be fully vaccinated by January 1, 2022. Generally, you are considered fully vaccinated 14 days after receiving the last dose, as recommended by the manufacturer, of a vaccine that has been authorized by the FDA for use in the United States, including vaccinations that have been approved pursuant to an Emergency Use Authorization. If fully vaccinated outside of the United States, the vaccination must be listed for emergency use by the World Health Organization (WHO). If you cannot receive the vaccine because of a disability/medical reason or sincerely-held religious belief, you may request an accommodation to this requirement by contacting -COVID-19@scanhealthplan.com . Learn more about the COVID-19 vaccination here - -https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html . What's in it for you?
    • A competitive compensation and benefits program
    • An annual employee bonus program
    • Generous paid-time-off (PTO)
    • Ten paid holidays per year
    • Excellent 403(b) Saving Plan, providing up to 4% match and vesting after three years
    • Casual attire
    • A work-life balance and much more! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
      SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: SCAN Health Plan, Long Beach , Business Analyst, Senior - HCI, Professions , Long Beach, California