IT Business System Analyst
Company: Rocket Lab USA
Location: Long Beach
Posted on: June 25, 2022
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Job Description:
Job DescriptionRocket LabRocket Lab is a vertically integrated
provider of small launch services, satellites, and spacecraft
components. Our mission is to open access to space to improve life
on Earth. Our team is over 1,300 people strong and we're adding to
it every week. Collaboration is at our core - every idea is heard,
and everyone makes a difference. Teams are nimble, decisions are
made quickly, and we are action oriented.The IT Business System
Analyst supports the ongoing usage, development and rollout of the
LN ERP systems and other LN ERP integrated systems across Rocket
Lab and its subsidiaries whilst ensuring system integrity is
maintained.EssentialBachelor of Information Systems, Engineering,
Science or equivalent.Strong interest in information/business
systems.Familiarity with ERP systems and other information
systems.Training and support experience.Coding experienceMust be
detail oriented and capable of problem solving.Able to work with
team members of varying skill levels in a fast-paced environment.
PreferableAt least 2 years' experience in a similar role using tier
1 ERP systems (Infor LN preferred) in a design and manufacturing
environment.Production and Manufacturing processing experience. Six
Sigma experience.SQL experience.Ability to think holistically to
consider knock-on impacts from change. Strong interest in business
process development and improvements. Proactive, enthusiastic,
self-motivated and open to learning.Team player with the ability to
build strong peer and interpersonal relationships.Excellent
communication skills.Highly organized.Computer literate.Good
communication skills both verbally and written.Deliverables /
outcomesFoster and maintain positive relationships with Rocket Lab
department managers & staff and EIS & IT colleagues.Understand and
use the Jira EIS ticketing systemProvide user and department ERP
level 1 support in response to logged issued and quick support chat
channels.Work with departments and other ERP staff to resolve
break/fix issuesMake use of existing system and process
documentation in resolving issues raised by departments and
usersEscalate new feature issues, process change requests, master
data issues to the ERP development process for detailed assessment
as requiredContinuously expend knowledge and understanding of
current processes and system capabilitiesProvide ERP level 1
training and refreshers for new users and existing
usersDevelopmentUnder direction from the ERP Manager and US ERP
Systems Engineer - Contribute to the fortnightly development
sprints - Work with the NZ ERP team, BI team and business functions
to develop and improve processes and develop documentation &
associated training material - Work with various Rocket Lab
business units in North America to ensure effective implementation
of LN to support their current needs and to conform to existing
Rocket Lab proceduresTesting and ImplementationAssist the team to
develop and maintain the ERP system and integrations with other
systems.Adhere to current practices for testing, documentation,
source control, change control and code release to production
environmentsSupport the ERP team in analyzing, testing,
documenting, and peer reviewing changes to ERP systems.Assist
departments with process improvement and development
decisions.Write detailed end user guides on how to use aspects the
ERP system in the context of the Rocket Lab business
streamsContribute to the maintenance of the ERP Wiki space content
to ensure it conforms to style guides, and is current and
accurateBe aware and familiar with ITAR and SOX compliance
requirements in regard to all developments and changesImportant
Information:To conform to US Government space technology export
regulations, applicants must be a US citizen, lawful permanent
resident of the US, protected individual as defined by 8 USC
1324b(a)(3), or eligible to obtain the required authorization from
the US Department of State.Rocket Lab USA is an Equal Opportunity
Employer, employment with Rocket Lab USA is governed on the basis
of merit, competence and qualifications and will not be influenced
in any manner by race, color, religion, gender, national
origin/ethnicity, veteran status, disability status, age, sexual
orientation, gender identity, marital status, mental or physical
disability or any other legally protected status
Keywords: Rocket Lab USA, Long Beach , IT Business System Analyst, Professions , Long Beach, California
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