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Import Supervisor

Location: Long Beach
Posted on: June 6, 2024

Job Description:

This position is for local residents only.
Sorry, Visa / sponsorship not available.

Import Supervisor

ARC Global Logistics is a medium sized freight forwarder. We have offices in Los Angeles, New York, El Paso, as well as Tijuana, Mexico. ARC is a part of the Hong Kong - based Logimark group.

You will find a positive, professional, friendly, but also demanding and driven environment. We are looking for team members that are ambitious and hard working, but we also value good teamwork and a positive attitude. We are looking forward to meeting you!


Location: Artesia, CA (however, we will be relocating our office to Long Beach, CA (LGB airport) from August 2024)

Work Hours: 08:30 am to 05:30 am through Mondays to Fridays (paid overtime may be required when needed)

Salary: Depends on experience and ability

Job Type: Full-Time / In-Office

Company: International Freight Forwarder / NVOCC

Basic job description: Assist Operations Manager in the day-to-day operations and management of the import department.


Supervise import operations team, monitor and assist staff with problems and questions.

Additionally to this, the import supervisor will also handle some operational jobs:

  • Receive, review and process documentation for an assigned base of accounts, and process documents through the system
  • Track and trace FCL, LCL, and AIR shipments via steamship lines, rails, and airlines
  • Coordinate with brokers to ensure timely ISF filings and import customs clearance
  • Provide proactive information to the customer regarding arrival, delivery and shipment status
  • Ability to handle a shipment from receipt of pre-alert to delivery
  • Coordinate with COD customers to ensure payment is received prior to delivery
  • Coordinate with truckers to ensure timely deliveries
  • Negotiate with vendors on rates when necessary
  • Generate and compile various spreadsheets or reports
  • Anticipate problems and work on solutions when they happen
  • Solve complex problems with tact and calmness
  • Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis
  • Assist and support the Import Manager in supervising the import department
  • Other tasks as may be necessary to ensure a smooth and prompt shipping and customer service experience
    • Interpersonal and leadership skills: Able to interact positively and effectively with co-workers, subordinates and supervisors
    • Excellent organizational and time management skills
    • Excellent written and verbal skills
    • Strong computer skills including Microsoft Office
    • Detail oriented, able to multitask and meet deadlines
    • Self-motivated, able to work in a team and independently
    • Strong knowledge of regulatory compliance with import operations procedures, rules and regulations
      • Minimum 5 years of relevant air and ocean import operations and freight forwarding experience
      • Minimum 1-3 years of supervisory experience
      • Cargowise Experience a plus
      • Ability to read, speak and write Spanish a plus
      • Authorized to work in the US for any employers

Keywords: ARC GLOBAL LOGISTICS INC, Long Beach , Import Supervisor, Professions , Long Beach, California

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