Workforce Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Workforce Analyst.
Key Responsibilities
Monitor and manage call center tasks, providing updates to
stakeholders
Analyze call center data to identify trends and forecast workforce
requirements
Generate reports and dashboards to support KPI reporting and
overall performance
Required Qualifications
High school diploma or equivalent
Minimum of 2 years' experience with Workforce Management tools
Relevant experience in operations or workforce management in a
healthcare setting
Strong analytical skills to generate insights for performance
improvement
Ability to build productive internal and external working
relationships
Keywords: VirtualVocations, Long Beach , Workforce Analyst, Professions , Vista, California
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