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Sales Coordinator

Company: Integrated Resources, Inc.
Location: Long Beach
Posted on: September 23, 2022

Job Description:

Job Title: Sales Coordinator
Location: 100% Remote
Duration: 6 months

Summary:


  • Job Description: *100% REMOTE - candidates can sit anywhere in the US.
  • Candidates MUST be bilingual in English/Spanish.
  • This team operates from 6am to 6pm MST -
  • The schedule will be based on the department's needs but probably a later shift, for example, 8-5pm MST or 9-6 MST.
  • The training schedule will be from 8-5pm for the first 2-3 weeks, depending on how quickly the candidate understands their daily duties.
  • Role will include taking broker escalation calls, going over member plans with members, enrolling members in systems, and other miscellaneous member calls
  • Day to Day Responsibilities: Answering phones calls and working emails, usually helping with member-related issues or assisting brokers with their portal.
  • Must Haves: Call center experience, Strong communication skills, Strong customer service skills, Background/knowledge in healthcare


    Job Description:

    • Responsible for assisting National Broker Advisors for the Client Medicare Advantage products.
    • Manage new broker applications, enrollment forms, educating on plan benefits in all markets and making sure CMS requirements are being met in these processes.
    • Handles new broker applications, enrollment forms. Educates Brokers on plan benefits in all markets. Makes sure CMS requirements are being met in the aforementioned processes.
    • Answers In-bound phone calls Develop and maintain single point of contact by answering inquiries from National Brokers regarding application submittals, Medicare Advantage products, and supply requests and fulfillment.


      Skills:

      • Strong communication and teaming/interpersonal skills; strong leadership capabilities, and ability to initiate and maintain cross-team relationships.
      • Excellent customer service & telephonic skills; ability to respond clearly & accurately to questions. Excellent sales, communication, listening & consultative skills Ability to work independently, take initiative & follow through on assignments.
      • Ability to multi-task while maintaining attention to detail. Ability to abide by Client's policies Maintain regular attendance based on agreed-upon schedule Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
      • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers


        Experience:

        • 0-2+ years of healthcare industry experience, with a background working with databases. Solid computer proficiency.
        • Background working in a fast-paced environment. Experience Production working as an administrative assistant in a sales environment desired.
        • Working knowledge of Medicare regulations and/or managed healthcare a strong plus. Proficient in Word, Excel, PowerPoint, and Outlook.


          Education:

          • High School Diploma and/or GED required

Keywords: Integrated Resources, Inc., Long Beach , Sales Coordinator, Sales , Long Beach, California

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